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Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and local Post process the orders, which takes an additional 2–4 days if the stock is ready. Please note that for custom pre-orders, it may take 2-3 weeks to manufacture. 
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–25 business days. US orders are shipped by e-packet, which is a US Postal Service product. 
  • Your refund time starts after you receive the product, Refer to our 15 days Refund Policy to know more.
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